Return Policy

Digital content delivered electronically cannot be returned once the download or access has begun, and therefore no right of withdrawal applies.

By purchasing our digital products, you acknowledge and accept that all sales are final.

If a product has a manufacturing defect, printing error, or has been damaged in transit, please contact our customer service within 14 days of receiving your order. Attach a photo of the product so we can assess the situation.

For approved claims, we will primarily offer a replacement product or, alternatively, a refund. If the defect or damage cannot be verified based on the information provided, we may not be able to offer a refund or replacement.

If you are not satisfied with the product due to sizing or other personal preference, you are welcome to contact us. We handle these situations on a case-by-case basis and may, at our discretion, offer a partial or full refund.

In physical returns, product must be unused, and in resalable condition. We will refund to the original payment method once the product has arrived at our warehouse. To initiate a return, please contact us by email at info@hupikauppa.fi. The return shipping fee is €6.90.

If you encounter any technical issues or have problems accessing your purchased product, please contact us immidiatly at:

Email: info@hupikauppa.fi