Delivery policy

For digital products, a download link will be sent to your email immediately after the order is completed. The product must be downloaded and saved to your device, as the download link has a limited number of uses.

If you encounter technical issues or cannot access your product, please contact us at: info@hupikauppa.fi.

Products are shipped to the address provided by the customer within 2–7 business days of payment. Delivery time depends on the destination country and chosen shipping method, and is generally 5–10 business days within Europe.

Please note that some products are made individually to order, which may affect delivery times, especially during peak seasons.

You will receive a tracking link by email once your order has been dispatched.

If a customer does not receive their product, they must notify us without delay, and no later than 14 days after the expected delivery.

If an order contains multiple products, it may be delivered in more than one shipment.

Digital products are delivered immediately after the order is placed. By ordering a digital product and accepting these terms, you consent to delivery beginning immediately.

Shipping is free on all orders.